Terms & Conditions

The Promoter & these terms

1. The Promoter and who we are

We are Chrono Sweep Limited, trading as and collectively referred to as ("Chrono Sweep", "we", "us", "our"), a company incorporated in England and Wales with company number 15484056. Our registered office is at 115 Hampstead Road, London, NW1 3EE. We are the "Promoter" of the prize draw ("Draw") operated at www.chronosweep.co.uk (the "Website"), which means that we are responsible for making sure it runs properly and fairly. These Terms apply to you as the participant of the Draw and as our client ("you", "your") and govern how the Draw operates.

2. These terms and conditions

2.1.

These terms and conditions (the "Terms") let you know how we operate each Draw and the rules of entry.

2.2.

You should always read these Terms to make sure you understand them before you enter into any Draw.

2.3.

We may change these Terms from time to time so you should check this page each time you enter into a Draw. We will let you know on our Website if we have updated our Terms and any changes will apply from the date that they are published on our Website.

2.4.

By entering into any Draw you accept that you understand these Terms and our Privacy Policy and agree to be legally bound by them.

2.5.

Should you have any queries, concerns or complaints about a Draw then please contact us at hello@chronosweep.co.uk.

2.6.

If you have any difficulty accessing or entering this promotion, please contact us at hello@chronosweep.co.uk.

2.7.

If you would like these terms and conditions in another format (for example: audio, large print, braille) please contact us and we will endeavour to provide it.

Entry rules

3. Entry rules

3.1.

Each Draw is open to all persons aged 18 years and over who are resident in England, Wales, and Scotland.

3.2.

By entering into a Draw you confirm that:

3.2.1.

you are at least 18 years of age;

3.2.2.

you have the legal capacity to enter into the Draw;

3.2.3.

you are complying with all legal requirements in your country of residence with regard to entering this prize competition and are lawfully able to enter the Draw;

3.2.4.

you accept these Terms and other Draw requirements as detailed on our Website.

3.3.

The following persons are not eligible to enter:

3.3.1.

our employees or workers, or the employees or workers of any company in our group;

3.3.2.

employees or workers of any organisation involved in the operation or administration of the Draw including prize suppliers and advertising agencies; and

3.3.3.

members of their immediate families.

3.4.

Entries will be void if they:

3.4.1.

do not comply with these Terms;

3.4.2.

are incomplete or illegible;

3.4.3.

are postal entries that are sent with the incorrect postage or to the incorrect address;

3.4.4.

are received after the closing date and time of each Draw;

3.4.5.

are considered by the Promoter to be part of an attempt to manipulate or unfairly influence the outcome of the Draw.

3.5.

We may ask for proof of age, residence or eligibility. Delay or failure to provide the evidence to our reasonable satisfaction may result in an entry being void or a prize being forfeited.

3.6.

Our decision as to whether an entrant (or their entry) is eligible for the Draw is final and we are not obliged to provide any reasons for disqualification.

How to enter

4. How to enter

You can enter this promotion in any of the following ways:

Online

Complete the entry steps online on our Website at www.chronosweep.co.uk. The cost of entry shall be displayed on our Website.

Post

You can enter by post but you will first have to register an account with us (see clause 4.1 below). Please send a handwritten postcard via first or second class post with your name, Chrono Sweep competition number, postal address, date of birth, email address and telephone number and the name of the competition you are entering to: 3rd Floor, 86–90 Paul St, London EC2A 4NE.

Valid free entries will be found within the history of your account. One entry per postcard to each Draw. Bulk entries in one envelope will not be accepted and only one entry will be included in the Draw. Postal entries must be received by the closing date and time shown on each Draw. Postal entries received after the closing date will not be entered into the Draw.

4.1.

In order to enter a Draw you will need to create an account with us via our Website. You must provide us with your name and contact details which must include your email and postal address. You are only permitted to have one account and if it is found that you have multiple accounts, we reserve the right to suspend or cancel your account.

4.2.

You will create a username and password for your account. It is your responsibility to keep these details safe and secure.

4.3.

Once you have paid for each entry you will receive an email confirming your entry into the Draw together with your Draw numbers.

4.4.

If you are entering by Post, we will allocate a randomly selected available Draw number to you.

4.5.

You will not be deemed to have entered the Draw until we have confirmed your entry by email. You will then be asked to confirm that you are over 18 years of age and that you have read and understood these Terms and our Privacy Policy.

4.6.

We reserve the right to refuse or disqualify your entry if we have reasonable grounds to believe that you have acted in breach of these Terms.

4.7.

We reserve the right to reject entries that are unlawful, indecent, racist, inflammatory, defamatory or otherwise harmful. We also have the right to suspend or cancel your account.

4.8.

We accept no responsibility for any late, lost or misdirected entries including those not received due to technical disruptions, network congestion, computer error, postal delays or any other reason.

4.9.

There will only be one Draw operating at any one time for each competition.

4.10.

The Draw will close when the countdown clock displayed on the competition page has ended.

4.11.

The Prize for each Draw will be displayed on our Website.

4.12.

There will only be one winner for each Draw.

4.13.

You must create your online account and only enter the Draw on your own behalf. You are not allowed to enter a Draw on behalf of anyone else.

4.14.

You can enter a maximum number of times as displayed in the description section under the relevant competition.

The draw

5. The draw

5.1.

Draw numbers will be entered using www.randomdraws.co.uk random number generator or such other random number generator used from time to time. The Draw number randomly selected will be deemed the winner of the Draw ("Winner").

5.2.

There will be one Winner per Draw unless otherwise stated on our Website.

5.3.

The Draw will be performed and streamed via Instagram Live on our page "instagram.com/chronosweep" and/or such other social media platform that we decide.

5.4.

The Winner will be notified as soon as possible using the email address and contact details provided at the time of creating your account. It is your responsibility to ensure that the details provided to us are correct and up to date, and that an email from us has not gone into your spam folder. We will not be responsible if you have provided inaccurate details or fail to contact us within 5 days from the date of our email.

5.5.

If we are unable to contact a Winner within 5 days from the Draw taking place, or the Winner fails to respond or has breached these Terms, the Winner will forfeit the Prize and the Draw will be drawn again from the remaining entries.

5.6.

The Winner shall provide us with two valid forms of identification (one of which must be photo identification) prior to receiving any Prize.

5.7.

Following our successful verification of the Winner, we will contact you to arrange free delivery of your Prize to the address in Great Britain stated on your account.

5.8.

We shall endeavour to transfer cash Prizes to the Winner within 30 days from the date of the Draw.

5.9.

In all other cases, we will provide the Winner with instructions on how to obtain their Prize.

5.10.

Some Prizes, including bespoke and/or custom made Prizes, are subject to availability.

5.11.

The Winner is responsible for any costs or expenses involved in claiming or using the Prize other than those expressly stated as included as part of the Prize.

5.12.

We are not liable for any damage or loss to a Prize caused by any third party. If a Prize is damaged or fails to be delivered, we have no obligation to provide a replacement.

5.13.

Winners shall be responsible for all tax and other such charges which could apply as a result of receiving a Prize and should seek independent financial advice.

5.14.

The Prize may be subject to additional terms imposed by the supplier or other organisation connected to this promotion.

5.15.

If necessary due to circumstances beyond our control, we may substitute the Prize for: (a) a reasonable equivalent of equal or higher value; or (b) a cash alternative.

5.16.

The Prize is for the named winner only and cannot be given or transferred to any other person.

5.17.

Partial details of the Winner can be obtained by emailing us at hello@chronosweep.co.uk and will be published at www.chronosweep.co.uk one week after the closing date and time.

5.18.

Entrants who do not want their details included on the Winner list must notify us within a reasonable period of time before the closing date of this promotion.

5.19.

All Winners will be required for post-Draw publicity which may include interviews with press, photographs and/or videos for use in press and on social media platforms.

Website terms

9–10. Using the website

The following terms explain how you may use this Website and any of its content. By using the Website you agree to be bound by these Terms.

10.1.

The Website is for your personal and non-commercial use only.

10.2.

You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Website.

10.3.

We make no promise that the Website is appropriate or available for use in locations outside of Great Britain. If you access the Website from outside Great Britain, you do so at your own initiative and are responsible for compliance with local laws.

10.4.

As a condition of your use of the Website, you agree not to: misuse or attack our Website by knowingly introducing viruses, trojans, worms, logic bombs or other malicious material; or attempt to gain unauthorised access to our Website or any server or database connected to it.

10.5.

We may prevent or suspend your access to the Website if you do not comply with these Terms or any applicable law.

11. Registration and password security

11.1.

Use of the Website requires registration in order to access your account area.

11.2.

We are not obliged to permit anyone to register with the Website and we may refuse, terminate or suspend registration to anyone at any time.

11.3.

You are responsible for making sure that your password and any other account details are kept secure and confidential.

12–13. Intellectual property & content

The intellectual property rights in the Website and in any text, images, video, audio or other multimedia content, software or other information accessible from the Website ("Content") are owned by us and our licensors. We and our licensors reserve all our intellectual property rights whether registered or unregistered anywhere in the world. Nothing in these Terms grants you any legal rights in the Website or the Content other than as necessary for you to access it.

Trade marks: Chrono Sweep is our trade mark. Use by you of any trade marks on the Website or in the Content is strictly prohibited unless you have our prior written permission.

14–16. Accuracy, availability & third-party links

We try to make sure that the Website is accurate, up-to-date and free from bugs, but we cannot promise that it will be. We may suspend or terminate access or operation of the Website at any time. The Website may contain hyperlinks or references to third party websites. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them.

17–20. Events beyond our control, disputes & variation

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control, including strikes, system failures, flood, fire, explosion, or epidemics or pandemics.

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible. These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Website and by continuing to use the Website following such changes, you agree to be bound by any variation.

Last updated: March 2026. Chrono Sweep Limited, 115 Hampstead Road, London, NW1 3EE. Company No. 15484056. Registered in England & Wales.