Frequently Asked Questions

Who are we?

How much does it cost and what are my chances of winning?

How will I know if I've won?

Is this a lottery?

How do I enter?

Who can enter?

What happens if a winner is located in a different country?

What channels will be available for customer support?

How will customer inquiries and complaints be handled?

How will the website ensure the security of user data?

What measures are in place to prevent fraud and cheating in the raffle?

Is there a plan for expanding the range of luxury items beyond watches?

How will the website adapt to changing market trends?

How does delivery work?

Why do you deliver in person rather than by courier?

Can I return my tickets for a refund?

What if there is an issue with the watch when I receive it?